Privacy Policy – Betvish Your Information Keeps Secure

Welcome to Betvish's Privacy Policy. This policy explains how Betvish collects, stores, uses, and protects your personal information. By using the betvish.app website or mobile app, you agree to this privacy policy.

We believe your privacy is a fundamental right — not just a legal requirement. At Betvish, we collect only information that's truly necessary to give you the best service. Your personal information is never sold to third parties.

We collect various types of information to create and manage your account at Betvish. These can be grouped into three categories:

• Directly Provided Information: Information you provide at registration — including your name, email, phone number, date of birth, address, and national ID details.
• Automatically Collected Information: Information about your device, IP address, browser type, operating system, visit times and dates, and which pages you viewed.
• Transaction & Gaming Data: Records of your deposits, withdrawals, bets, wins, losses, and bonus usage.

We do not collect unnecessary information without your permission. Only mandatory fields during registration need to be completed.

Information collected at Betvish is used for the following purposes:

Betvish does not use your information to send spam or unnecessary marketing emails. If you want to receive promotional updates, that's entirely optional.

Betvish does not share your personal information with third parties, with limited exceptions:

• Payment Processors: To process your transactions, we work with secure payment gateways. They receive only transaction information.
• Law Enforcement: If we are legally required to disclose information — such as by government order or legal process.
• Service Providers: Betvish uses trusted third-party services — such as hosting, analytics, and customer support. These are bound by confidentiality agreements.
• Regulatory Authority: We share necessary information with regulatory authorities to maintain our gaming license.

Betvish uses cookies to enhance your experience. Cookies are small text files stored in your browser. They help keep you logged in, remember your preferences, and prevent fraud.

Cookie Types:

• Essential Cookies: Essential for Betvish to operate. These cannot be disabled.
• Performance Cookies: We understand which features are popular.
• Functionality Cookies: Remembers your settings and preferences.
• Marketing Cookies: If you consent, we track your interests — this is optional.

You can disable cookies from your browser settings anytime. However, some features may not work properly.

Your information's security is our highest priority at Betvish. We implement industry-standard security measures:

• SSL/TLS Encryption: All communications are secured with 256-bit SSL encryption.
• Secure Servers: Our servers are protected by firewalls and intrusion detection systems.
• Access Control: Only authorized personnel have access to your information.
• Regular Audits: We conduct regular security audits.
• Data Encryption: All sensitive data is encrypted within our database.
• Two-Factor Authentication: You can add an extra security layer to your account.

Betvish keeps your information only as long as necessary — and no longer. Here's how our data retention policy works:

• Active Accounts: We retain your data for as long as your account remains active.
• Closed Accounts: After your account closes, we typically archive your information for 3 years — for legal and regulatory reasons.
• Transaction Records: All transaction records are retained for a minimum of 5 years to meet regulatory compliance requirements.
• Cookies: Most cookies are automatically deleted after 1 year.

You can permanently close your account anytime. After your request, we will delete your information in compliance with applicable law.

You have several rights regarding your personal information. Betvish is ready to help you exercise these rights:

Betvish is for users 18 years and older only. We strictly protect minors' data and immediately close any minor account we discover.

If you are aware of a minor using betvish, please notify us immediately. We will fully investigate and take appropriate action on that account.

If you have any questions about this privacy policy or want to exercise your privacy rights, contact us:

• Support Team: Use live chat or the ticket system from the Support section on betvish.app.
• Email: You can email us at [email protected] to get in touch.
• Data Protection Officer: For specific privacy-related inquiries, contact us at [email protected].

We typically respond to your requests within 7 business days. We try to respond faster on urgent matters.